Note: The number under the sole of the shoes is Chinese size not Eur size,such as you choose 39 eur size ,I will send 40 chinese size to you(39 eur size=40 chinese size),that will fit for you.
1.If there is not tracking information after a month or not delivered after 2 months. you can contact us to ask for resend or refound. You do not need to open dispute, just need to contact us to solve your problem.
Step 1) Contact us via Alibaba message center.
Step 2) You must provide as much detail as possible about the problem you have
Step 3) The return authorization will be issued.
Step 4) You must return the item for the agreed exchange or money refund. All return shipping costs are the responsibility of the buyer.
We are professional shoes seller, my team provides high-quality shoes and professional services, please rest assured purchase in my store. If you need more help, please contact us. We also serve for the shoe wholesalers and dropshipping sellers.